African Edenic Heritage Excursions
Terms and Conditions
We strongly recommend that you purchase
cancellation and health insurance for any trip to any of the destinations
featured on this web site.
Responsibility: The vacation and
holiday lodges, camps, airlines and operators issue tickets and coupons
covering hotel accommodations, transportation and other services and
facilities only as agents for such other companies as furnish such services
and facilities. Neither they nor their subagents shall be held liable for
loss or damage or injury to property, or injury to person, caused by reason
of any defect or negligence by any other transportation company, any hotel,
any agency or any such party providing such services. The lodges and the
operators reserve the right to withdraw any holiday package at any time and
to make such changes and alternatives as may be found necessary for the
proper handling of the said vacation package.
Limitation of Liability: By booking your vacation with African
Edenic Heritage Excursions, you acknowledge that in any event African
Edenic Heritage Excursions will not be liable for any consequential
damages and the extent of African Edenic Heritage Excursions'
liability shall never exceed the amount you actually paid to African
Edenic Heritage Excursions International.
Prices are subject to change without notice: In the event that the
service or accommodations described in this web site cannot be provided due
to delays or other causes beyond the control of African Edenic Heritage
Excursions, African Edenic Heritage Excursions will try but shall
not be required to provide comparable services or accommodations.
African Edenic Heritage Excursions reserves the right to alter
itineraries if it should become necessary or desirable.
Payment of the required deposit or any partial or full payment for a
reservation on an African Edenic Heritage Excursions package or lodge
stay constitutes consent to all provisions, conditions and general
information contained in this brochure.
All terms and conditions of African Edenic Heritage Excursions shall
be governed by the laws of and in the country of the USA.
Deposits and Payments: Your reservation is confirmed upon our receipt
of a 10% (ten percent) deposit per booking. Final payment is due 90 days
prior to departure. If the balance is not paid, prior to 90 days to
departure, the reservation will automatically be cancelled and the deposits
will be forfeited. Late bookings will be accepted up to the day of departure
if permitted by lodges and tour suppliers, subject only to space
availability. There are no extra charges for last minute bookings.
Documents will normally be e-mailed 7 days after receipt of your full
payment. Documents delayed due to late payment or late booking will require
payment of any extra postage or courier charges by the customer.
Price Guarantee: Prior to our receipt of your full payment, prices
may be increased at any time without notice, including increases due to
misprints or errors. Prices for bookings, which are paid in full at the time
of a price increase, will not be charged a price increase.
Changes and Cancellations: All changes and cancellations must be made in
writing. The date on which the letter is received by African Edenic
Heritage Excursions will determine the cancellation or change fee
applicable. Cancellation is defined as a termination of the entire trip.
Change is defined as a change to the departure date, a change in name of
traveling passenger and a reduction to the number of people in the party
traveling. If air tickets have been issued, all exchange or cancel penalties
imposed by the airline will apply.
Cancellations and fees for changes are charged to cover any costs of
managing your travel arrangements and the risk we may not be able to sell
this space to someone else. Any cancellation refunds you are entitled to
will be automatically processed within 21 days of your cancellation. Note:
Credit Card refunds typically take longer and may be subject to processing
fees imposed by airlines.
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Your refund will be:
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90 days or more before departure date
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Your deposit less US$ 150
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Between 90-60 days before departure
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No refund of deposit, but remainder
of total payment refunded, less any prepayments made by African
Edenic Heritage Excursions.
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Less than 30 days before departure
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No refund available
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We will not be liable to pay any compensation if we are
forced to cancel or in any way change your holiday as a result of situations
outside of our control which neither we nor our suppliers could foresee or
forestall even with all due care. For example, technical or maintenance
problems with transport, changes imposed by rescheduling or cancellation of
flights by an airline or main charterer, war, or threat of war, civil
strife, industrial disputes, natural disaster, bad weather, terrorist
activity.
We do not control the day to day management of your accommodation, and in
exceptional cases it is possible that we may be advised that the reserved
accommodation is not available. If this happens before your departure or on
arrival in resort we will endeavor to provide accommodation of at least the
same standard in the resort area.
Changes and Cancellations by African Edenic Heritage Excursions:
African Edenic Heritage Excursions reserves the right to cancel the
tour prior to departure. If a tour is cancelled, you may chose between a
full refund or travel on an alternative tour. If the alternate tour is of
lower value than originally booked, you are then entitled to a refund of the
price difference.
African Edenic Heritage Excursions reserves the right to change any
of the facilities, services or prices described in this web-site before a
booking is made. Is such a change is made, you will be told at the time of
booking. African Edenic Heritage Excursions will use its best
endeavors to operate all tours as described, although reasonable changes may
be made where deemed necessary.
Client Responsibility: The clients must be in possession of a valid
passport and visas, permits, certificates and licenses including vaccination
certificates required for the journey and the client accepts responsibility
for the same. African Edenic Heritage Excursions will endeavor to
give the best advise with regards to the same, but without responsibility.
Refunds: There are no refunds for unused services or portions of
services.
Prices and Surcharges: African Edenic Heritage Excursions reserves
the right to impose price surcharges or price decreases up to 90 days before
departure due to changes in exchange rates, increases in transport costs,
taxes, levy's or if any government action should require us to do so.
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